CompTIA Network+ (N10-008) — Question 199

Which of the following is the NEXT step to perform network troubleshooting after identifying an issue?

Answer options

• A. Implement a solution.
• B. Establish a theory.
• C. Escalate the issue.
• D. Document the findings.

Correct answer: B

Explanation

The correct answer is B, as establishing a theory involves hypothesizing the cause of the issue, which is essential before taking further action. Implementing a solution (A) should only occur after a theory has been established and verified. Escalating the issue (C) may be necessary, but it typically happens after troubleshooting attempts. Documenting the findings (D) is important but should be done after resolving the issue.