CompTIA Network+ (N10-008) — Question 140

A company built a new building at its headquarters location. The new building is connected to the company's LAN via fiber-optic cable. Multiple users in the new building are unable to access the company's intranet site via their web browser, but they are able to access internet sites. Which of the following describes how the network administrator can resolve this issue?

Answer options

• A. Correct the DNS server entries in the DHCP scope
• B. Correct the external firewall gateway address
• C. Correct the NTP server settings on the clients
• D. Correct a TFTP Issue on the company's server

Correct answer: A

Explanation

The correct answer is A because if users can access external sites but not the intranet, it indicates a potential DNS resolution issue. The DNS server settings in the DHCP scope may not be pointing to the correct DNS servers for internal addresses, preventing access to the intranet. The other options do not directly address the DNS issue related to intranet access.