CompTIA Network+ (N10-008) — Question 131

A technician is assisting a user who cannot connect to a network resource. The technician first checks for a link light. According to troubleshooting methodology, this is an example of:

Answer options

• A. using a bottom-to-top approach.
• B. establishing a plan of action.
• C. documenting a finding.
• D. questioning the obvious.

Correct answer: D

Explanation

The correct answer is D because checking for a link light is a basic and straightforward step that addresses a common issue. The other options relate to different aspects of troubleshooting that do not apply to this initial check, such as planning or documentation.