CompTIA Network+ (N10-008) — Question 122

A network technician is troubleshooting an application issue. The technician is able to recreate the issue in a virtual environment. According to the troubleshooting methodology, which of the following actions will the technician most likely perform NEXT?

Answer options

• A. Gather information from the initial report.
• B. Escalate the issue to a supervisor.
• C. Implement a solution to resolve the issue.
• D. Establish a theory of probable cause.

Correct answer: D

Explanation

The correct answer is D, as after reproducing the issue, the technician should establish a theory of probable cause to guide further troubleshooting. Options A and B are not the next logical steps after recreating the issue, and C is premature without understanding the root cause.