CompTIA Network+ (N10-007) — Question 81

A network technician receives a call from a branch office about a problem with its wireless connectivity. The user states the office is hosting a large meeting that includes some online training with local businesses. The guest users have all brought devices to connect to the guest network at the branch office. All users are connected to a single WAP and are reporting that connections keep dropping and network spends are unusable. Which of the following is the MOST likely cause of this issue?

Answer options

• A. DHCP exhaustion
• B. Channel overlapping
• C. Interference
• D. Overcapacity

Correct answer: D

Explanation

The correct answer is D, Overcapacity, as the single WAP is likely overwhelmed by too many simultaneous connections from guest devices, leading to dropped connections and poor performance. The other options, while possible causes of network issues, are less likely to be the primary issue in a scenario where a large number of users are trying to connect to a single access point.