CompTIA Network+ (N10-007) — Question 71

A technician is sent to troubleshoot a faulty network connection. The technician tests the cable, and data passes through successfully. No changes were made in the environment, however, when a network device is connected to the switch using the cable, the switchport will not light up. Which of the following should the technician attempt NEXT?

Answer options

• A. Modify the speed and duplex
• B. Plug in to another port
• C. Replace the NIC
• D. Change the switch

Correct answer: B

Explanation

The correct answer is B because trying a different port can help identify if the issue is with the specific switchport rather than the cable or device. Options A, C, and D involve more drastic measures that may not be necessary if the problem lies with the port itself.