CompTIA Network+ (N10-007) — Question 60

A user reports that a laptop cannot connect to the Internet despite the fact the wireless Internet was functioning on it yesterday. The user did not modify the laptop in any way, and the wireless Internet is functional on other users' laptops. Which of the following issues should be reviewed to help the user to connect to the wireless network?

Answer options

• A. Wireless switch toggled off
• B. WAP settings
• C. WLAN IP address out of scope
• D. Wireless controller misconfiguration

Correct answer: A

Explanation

The correct answer is A because a wireless switch being turned off can easily prevent the laptop from connecting to the network. The other options, while they could be potential issues in different scenarios, are not as likely in this case since the user did not make any changes and the wireless works on other devices.