CompTIA Network+ (N10-007) — Question 501

A network administrator received a ticket about intermittent poor performance of a manufacturing device. The engineer who submitted the ticket states the issue occurs when the device is sending or receiving larger volumes of network traffic. The physical copper path between the device and the switch tests successfully.
Which of the following should the network administrator do NEXT?

Answer options

• A. Verify the speed/duplex settings.
• B. Replace the switch uplink transceivers.
• C. Enable port aggregation.
• D. Change to shielded patch cables.
• E. Enable quality of service.

Correct answer: A

Explanation

Verifying the speed/duplex settings is crucial because mismatched settings can lead to performance issues, especially under heavy traffic. The other options may address different types of issues but are less likely to resolve the specific intermittent performance problem associated with traffic volume.