CompTIA Network+ (N10-007) — Question 385

First thing on Monday morning, after a maintenance weekend, the help desk receives many calls that no one can access the Internet. Which of the following types of documentation should the on-call network administrator consult FIRST?

Answer options

• A. Firewall configuration documentation
• B. Change management documentation
• C. Network performance baseline
• D. Logical diagram

Correct answer: B

Explanation

The correct answer is B, as the change management documentation will provide insights into any modifications made during the maintenance that could have affected Internet access. The other options, while useful, do not directly address recent changes that may be causing the issue.