CompTIA Network+ (N10-007) — Question 330

A user in the finance department can access the department printer and file server yet is unable to print to the marketing department's printer. A technician runs ipconfig and sees the following output:
IPv4 Address. . . . . . . . . . . : 192.168.0.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
The technician has verified the user's PC is in the proper VLAN and sees an UP/UP status on the switchport. Which of the following is MOST likely causing the issue?

Answer options

• A. The user's IP is the broadcast address.
• B. The two printers share the same IP address.
• C. There is an incorrect default gateway on the user's PC.
• D. The ARP table on the switch has not been cleared.

Correct answer: C

Explanation

The correct answer is C because the user's default gateway of 192.168.1.1 does not match the subnet of the user's IP address 192.168.0.101, which should be in the same subnet for proper communication. Answers A and B are incorrect as the broadcast address is not 192.168.0.101, and the problem does not suggest IP conflicts. Answer D is also not relevant as the ARP table issue would not specifically prevent access to one printer across different subnets.