CompTIA Network+ (N10-007) — Question 293

Ann, a new employee within a department, cannot print to any of the printers in the department or access any of the resources that others can. However, she can access the Internet. The network engineer has confirmed that Ann's account has been set up the same as the others. There are no access lists restricting Ann's access. Which of the following could be the issue for this lack of access?

Answer options

Correct answer: B

Explanation

The correct answer is B, as a VLAN mismatch can prevent Ann from accessing network resources and printers that are on a different VLAN. Other options such as duplex/speed mismatch or DNS issues would not typically cause a lack of access to specific resources, while DHCP issues are less likely given her Internet access. Spanning tree blocked ports would also affect connectivity but primarily relate to network loops and not specific user access.