CompTIA Network+ (N10-007) — Question 17
A technician is performing a maintenance task on a weekly basis and wants to ensure the task is properly documented and able to be performed by other technicians. Which of the following types of documentation should the technician complete?
Answer options
- A. Standard operating procedure
- B. Work order
- C. Performance baseline
- D. Logical diagram
- E. Change management
Correct answer: A
Explanation
The correct answer, A. Standard operating procedure, is ideal for documenting routine tasks to ensure consistency and facilitate training for other technicians. Options B, C, D, and E serve different purposes; for example, a Work order is typically used for tracking specific tasks rather than for establishing procedures, while Performance baseline, Logical diagram, and Change management focus on different aspects of IT management and documentation.