CompTIA Network+ (N10-007) — Question 132

Users are reporting Internet connectivity issues. The network administrator wants to determine if the issues are internal to the company network or if there is an issue with the ISP. Which of the following tools should be used to BEST determine where the outage is occurring?

Answer options

• A. traceroute
• B. ping
• C. nslookup
• D. netstat

Correct answer: A

Explanation

The correct answer is A, traceroute, as it helps track the path packets take to reach their destination and can identify where the connection fails. While ping (B) checks connectivity to a specific host, it does not provide detailed route information. Nslookup (C) is used for DNS queries and does not diagnose network paths, and netstat (D) displays network connections but does not help in tracing the route to the ISP.