CompTIA ITF+ (FC0-U71) — Question 11

A user identifies the reason a compute is not working, repairs it, and prints a test page. Which of the following steps should the user should take next?

Answer options

• A. Submit a support ticket.
• B. Test the theory.
• C. Implement the solution.
• D. Document the actions taken.

Correct answer: D

Explanation

The correct next step is to document the actions taken, as this provides a record for future reference and can help in troubleshooting similar issues later. Submitting a support ticket is unnecessary since the issue has already been resolved, testing the theory is redundant after confirming the fix, and implementing the solution has already occurred during the repair.