CompTIA ITF+ (FC0-U61) — Question 86

During a power outage, a server with redundant power supplies shuts down despite being connected to a UPS. The technician determines that the UPS has failed and replaces it. The technician then separates the power supplies to connect them to two separate UPSs. Which of the following troubleshooting steps did the technician just accomplish?

Answer options

• A. Implement preventive measures.
• B. Establish a plan of action.
• C. Document findings/lessons learned.
• D. Test the theory to determine the cause.

Correct answer: A

Explanation

The technician has implemented preventive measures by connecting each power supply to separate UPSs, reducing the risk of a future outage affecting both power supplies simultaneously. The other options do not accurately describe the action taken: establishing a plan of action would involve planning future steps, documenting findings relates to recording the process, and testing the theory is about diagnosing the cause of the failure, none of which were the technician's immediate actions.