CompTIA ITF+ (FC0-U61) — Question 309

Ann, a home user, purchases a wireless keyboard to use with a computer connected to a television. After installing batteries, plugging the USB receiver into a USB port on the computer, and successfully logging on, Ann notices some of the new keyboard's multimedia keys do not function. Which of the following steps is MOST likely needed to enable the missing keyboard functionality?

Answer options

• A. Utility installation
• B. OS update
• C. Hardware replacement
• D. BIOS configuration

Correct answer: A

Explanation

The correct answer is A, as many wireless keyboards require specific utility software to enable all features, including multimedia keys. An OS update (B) is unlikely to resolve this issue, and hardware replacement (C) is unnecessary if the keyboard is functioning otherwise. BIOS configuration (D) is also not relevant for enabling keyboard multimedia functionality.