CompTIA ITF+ (FC0-U61) — Question 238

A technician has received multiple reports about a media player, which is located in a waiting room, turning on and off at various times of the day. The technician replaces the power adapter and turns the player back on. Which of the following should the technician do next?

Answer options

• A. Verify there is full system functionality.
• B. Document the findings/lessons learned.
• C. Implement the solution.
• D. Research the knowledge base.

Correct answer: A

Explanation

The correct answer is A because verifying full system functionality ensures that the media player is operating correctly after the repair. Options B, C, and D are not immediate next steps; documenting and implementing solutions or researching should occur after confirming that the system works as intended.