CompTIA ITF+ (FC0-U61) — Question 127

A technician needs to reconfigure the existing wireless network for a small company. Employees at the company report internet connectivity and calls drop when using wireless headsets to communicate. Which of the following configuration changes should the technician make to MOST likely resolve the issue?

Answer options

• A. Restart the DHCP server.
• B. Change the Wi-Fi channel.
• C. Update the SSID.
• D. Utilize a different frequency.

Correct answer: B

Explanation

Changing the Wi-Fi channel is likely to reduce interference from other networks or devices, which can help improve connectivity and call quality for wireless headsets. Restarting the DHCP server (A) would not directly address the connectivity issues reported, while updating the SSID (C) and utilizing a different frequency (D) might not specifically target the interference problems affecting the headsets.