CompTIA Data+ (DA0-001) — Question 347

An analyst is currently working on a ticket for revamping a company-wide dashboard that has been in use for five years. Which of the following should be the first step in the development process?

Answer options

Correct answer: A

Explanation

The correct answer is A because understanding the goals of the requesting group is essential to ensure that the new dashboard meets their needs. The other options suggest actions that may lead to misalignment with user requirements or result in unnecessary modifications without first gathering input.