CompTIA Data+ (DA0-001) — Question 221

An analyst is compiling a report for a call center. The analyst wants to detail the number of calls and average time on calls for call center employees. Which of the following best describes this recurring report?

Answer options

• A. Compliance
• B. Ad hoc
• C. Operational
• D. On-demand

Correct answer: C

Explanation

The correct answer is C, Operational, as it pertains to regular reporting on performance metrics like call volume and duration. Options A (Compliance) and B (Ad hoc) do not fit because they relate to regulatory requirements and one-time reports, respectively. D (On-demand) implies reports generated as needed rather than on a recurring schedule.