CompTIA CySA+ (CY0-001) — Question 1

An organization is developing and implementing AI features into a customer service application. Which of the following practices should the organization put the place before releasing the application for customer trials?

Answer options

• A. Data masking and sanitization
• B. External compliance audits
• C. Approved AI vendor lists
• D. Third-party risk management

Correct answer: A

Explanation

Data masking and sanitization are crucial for protecting sensitive information before the application is exposed to customers. While external compliance audits, approved AI vendor lists, and third-party risk management are important, they do not directly address the immediate need to secure customer data prior to trials.