CompTIA Cloud+ (CV1-003) — Question 3

A marketing team is using a SaaS-based service to send emails to large groups of potential customers. The internally managed CRM system is configured to generate a list of target customers automatically on a weekly basis, and then use that list to send emails to each customer as part of a marketing campaign. Last week, the first email campaign sent emails successfully to 3,000 potential customers. This week, the email campaign attempted to send out 50,000 emails, but only 10,000 were sent.
Which of the following is the MOST likely reason for not sending all the emails?

Answer options

• A. API request limit
• B. Incorrect billing account
• C. Misconfigured auto-scaling
• D. Bandwidth limitation

Correct answer: A

Explanation

The most likely reason for not sending all the emails is the API request limit, which restricts the number of messages that can be sent in a given timeframe. The other options, such as an incorrect billing account or misconfigured auto-scaling, are less probable as they would typically prevent the campaign from initiating or scaling altogether, rather than limiting the number of emails sent during an active campaign.