CompTIA Cloud+ (CV0-004) — Question 34

A DevOps engineer is receiving reports that users can no longer access the company’s web application after hardening of a web server. The users are receiving the following error:
ERR SSL VERSION OR CIPHER MISMATCH.
Which of the following actions should the engineer take to resolve the issue?

Answer options

• A. Restart the web server.
• B. Configure TLS 1.2 or newer.
• C. Update the web server.
• D. Review logs on the WAF.

Correct answer: B

Explanation

The correct action is to configure TLS 1.2 or newer, as older SSL/TLS versions may not meet current security standards and can lead to version or cipher mismatches. Restarting the web server, updating it, or reviewing WAF logs may not directly address the underlying issue of outdated encryption protocols causing the error.