CompTIA Cloud+ (CV0-004) — Question 100

A junior cloud administrator was recently promoted to cloud administrator and has been added to the cloud administrator group. The cloud administrator group is the only one that can access the engineering VM. The new administrator unsuccessfully attempts to access the engineering VM. However, the other administrators can access it without issue. Which of the following is the best way to identify the root cause?

Answer options

• A. Rebooting the engineering VM
• B. Reviewing the administrator’s permissions to access the engineering VM
• C. Allowing connections from 0.0.0.0/0 to the engineering VM
• D. Performing a packet capture on the engineering VM

Correct answer: B

Explanation

The best way to identify the root cause of the access issue is by reviewing the administrator's permissions to access the engineering VM. This will confirm whether the new administrator has the necessary rights within the group. Rebooting the VM or allowing all connections does not address permissions, and a packet capture is unnecessary without confirming access rights first.