CompTIA Cloud+ (CV0-003) — Question 91

A systems administrator disabled TLS 1.0 and 1.1, as well as RC4, 3DES, and AES-128 ciphers for TLS 1.2, on a web server. A client now reports being unable to access the web server, but the administrator verifies that the server is online, the web service is running, and other users can reach the server as well. Which of the following should the administrator recommend the user to do FIRST?

Answer options

• A. Disable antivirus/anti-malware software.
• B. Turn off the software firewall.
• C. Establish a VPN tunnel between the computer and the web server.
• D. Update the web browser to the latest version.

Correct answer: D

Explanation

The correct answer is D because outdated web browsers may not support the latest TLS protocols, which can prevent access to the server. Options A and B are not relevant as they do not address the likely issue with TLS compatibility. Option C, while potentially useful, is not the first step in resolving the access issue caused by outdated browser support.