CompTIA Cloud+ (CV0-003) — Question 57

A marketing team is using a SaaS-based service to send emails to large groups of potential customers. The internally managed CRM system is configured to generate a list of target customers automatically on a weekly basis, and then use that list to send emails to each customer as part of a marketing campaign. Last week, the first email campaign sent emails successfully to 3,000 potential customers. This week, the email campaign attempted to send out 50,000 emails, but only 10,000 were sent. Which of the following is the MOST likely reason for not sending all the emails?

Answer options

• A. API request limit
• B. Incorrect billing account
• C. Misconfigured auto-scaling
• D. Bandwidth limitation

Correct answer: A

Explanation

The most likely reason for the failure to send all emails is the API request limit, as the volume of 50,000 emails exceeds typical limits imposed by SaaS providers. The incorrect billing account would affect the service availability but not specifically the number of emails sent. Misconfigured auto-scaling might impact performance but wouldn't directly limit email quantity. Lastly, bandwidth limitation is less likely, as the system managed to send 10,000 emails.