CompTIA Cloud+ (CV0-003) — Question 355

A systems administrator is trying to establish an RDP session from a desktop to a server in the cloud. However, the connection appears to be refused even through the VM is responding to ICMP echo requests. Which of the following should the administrator check FIRST?

Answer options

• A. The firewall
• B. The subnet
• C. The gateway
• D. The services

Correct answer: A

Explanation

The firewall is the most likely cause of the refused RDP connection since it can block specific ports used for RDP. While the subnet, gateway, and services are important, they are less likely to be the immediate issue if the VM is responding to ICMP echo requests.