CompTIA Cloud+ (CV0-003) — Question 13
Users of an enterprise application, which is configured to use SSO, are experiencing slow connection times. Which of the following should be done to troubleshoot the issue?
Answer options
- A. ג€¢ Perform a memory dump of the OS. ג€¢ Analyze the memory dump. ג€¢ Upgrade the host CPU to a higher clock speed CPU.
- B. ג€¢ Perform a packet capture during authentication. ג€¢ Validate the load-balancing configuration. ג€¢ Analyze the network throughput of the load balancer.
- C. ג€¢ Analyze the storage system IOPS. ג€¢ Increase the storage system capacity. ג€¢ Replace the storage system disks to SSD.
- D. ג€¢ Evaluate the OS ACLs. ג€¢ Upgrade the router firmware. ג€¢ Increase the memory on the router.
Correct answer: B
Explanation
Option B is correct because capturing packets during authentication and analyzing load-balancing configurations directly addresses network-related issues that can contribute to slow connection times. The other options focus on system memory, storage performance, and router settings, which are less likely to be the primary causes of slow SSO connections.