CompTIA Cloud+ (CV0-002) — Question 9

Ann. a user, has tried to connect to a VM hosted in a private cloud using her directory services credentials. After three attempts, she realizes the keyboard was set to German instead of English, and she was typing "z" instead of "y". After fixing this issue, Ann is still unable to log in; however, other users can access the VM.
Which of the following is the MOST likely cause?

Answer options

• A. The default language on Ann's computer is German.
• B. The account was locked.
• C. Directory services are offline.
• D. There is an account mismatch.
• E. The account localization settings are incorrect.

Correct answer: B

Explanation

The most probable cause of Ann's login issue is that her account has been locked due to multiple failed login attempts. The other options, while possible, do not directly explain why only Ann is having trouble accessing the VM, while other users can log in successfully.