CompTIA Cloud+ (CV0-002) — Question 76

A service engineer is trying to determine why one of the company's SaaS solution is no longer available. The internal systems are responding and other online applications using the same SaaS solution are responding as expected.
Which of the following is the MOST common cause of the availability issue?

Answer options

• A. Cloud service provider outage
• B. Automation/orchestration issue
• C. Integration issue
• D. Subscription issue

Correct answer: C

Explanation

The most likely cause of the availability issue is an integration issue, as the other systems and applications are functioning correctly. This suggests that the SaaS solution itself may not be properly integrated with the internal systems. The other options, such as a cloud service provider outage or subscription issue, would typically affect all applications using that service, which is not the case here.