CompTIA Cloud+ (CV0-002) — Question 49

Worldwide users from an organization are experiencing intermittent access to a global cloud application. The cloud provider availability dashboard shows all resource availability has been 100% in the last two weeks. No network outages have been reported. Which of the following should the organization's administrator do BEFORE calling the cloud provider?

Answer options

• A. Check the firewall rules on the headquarters site.
• B. Restart the application and applicable services.
• C. Allow all traffic at the cloud provider side from any private IP address.
• D. Evaluate the DNS to ensure all configurations are correct.

Correct answer: D

Explanation

The correct answer is D because evaluating the DNS configurations is essential to identify any possible misconfigurations that could cause access issues. While checking firewall rules, restarting services, or altering traffic permissions may be relevant, they do not address the immediate concern of DNS configuration, which is critical for global application accessibility.