CompTIA Cloud+ (CV0-002) — Question 35

A cloud engineer deployed an email server in a public cloud. Users can access the email server, but the emails they send cannot reach their destinations. Which of the following should the cloud engineer do FIRST?

Answer options

• A. Confirm the email server configuration and reinstall the email server software.
• B. Validate TLS certificates on the destination email gateway.
• C. Confirm email encryption service.
• D. Consult the cloud vendor's anti-spam policy.

Correct answer: A

Explanation

The correct answer is A because confirming the email server configuration is essential to ensure it is set up correctly for sending emails. If the configuration is incorrect, no amount of validation on TLS certificates or encryption services will resolve the issue. The other options focus on aspects that may be relevant but are not the initial step to ensure the server is functioning properly.