CompTIA Cloud+ (CV0-002) — Question 32

A company upgraded a hosted vulnerability scanner to the latest version, and now tickets are not being created to assign critical vulnerabilities. After confirming the ticketing issue, all the scanning services are confirmed to be running on the VM. Which of the following is the MOST likely cause and best method to fix the issue?

Answer options

• A. There was an IP change to the VM. Make changes to the server properties.
• B. The upgrade has a bug Reboot the server and attempt the upgrade again.
• C. The vulnerability scanner is on a different subnet. Open the ports, and it will reconnect.
• D. There is an application compatibility issue. Roll back to the previous working backup.

Correct answer: D

Explanation

The correct answer is D, as rolling back to the previous working backup is a common solution for compatibility issues that arise after an upgrade. Options A, B, and C are less likely because they address network or server issues that are not indicated by the problem description, which specifically points to ticket creation failures likely caused by incompatibility.