CompTIA Cloud+ (CV0-002) — Question 132

Ann, an internal user, has been accessing an internal SaaS solution on a different subnet for the last several months. When Ann tries to connect to the application today, she receives an error stating the resource cannot be found. When checking with her teammates, she discovers some users can access the resource and others cannot. Which of the following tools would be the BEST option to determine where the issue is located?

Answer options

• A. ipconfig or ifconfig
• B. ping
• C. netstat
• D. tracert or traceroute

Correct answer: B

Explanation

The correct answer is B, as the 'ping' command is used to check connectivity between Ann's device and the SaaS application, helping identify if the resource is reachable. Options A and C do not provide connectivity status, while D, although useful for tracing routes, is less direct for verifying immediate accessibility.