CompTIA CySA+ (CS0-002) — Question 363

A company has a cluster of web servers that is critical to the business. A systems administrator installed a utility to troubleshoot an issue, and the utility caused the entire cluster to go offline. Which of the following solutions would work BEST prevent to this from happening again?

Answer options

• A. Change management
• B. Application whitelisting
• C. Asset management
• D. Privilege management

Correct answer: A

Explanation

Change management is essential for controlling changes in a business environment, ensuring that any modifications, like installing utilities, are properly reviewed and approved. This prevents untested or potentially harmful software from being implemented, which could lead to outages. The other options, while important, do not specifically address the process of managing changes and approvals effectively.