CompTIA DataX (CNX-001) — Question 20

A network administrator is troubleshooting an outage at a remote site. The administrator examines the logs and determines that one of the internet links at the site appears to be down. After the service provider confirms this information, the administrator fails over traffic to the backup link. Which of the following should the administrator do next?

Answer options

• A. Document the lessons learned.
• B. Establish a plan of action.
• C. Identify the problem.
• D. Verify full system functionality.

Correct answer: D

Explanation

The correct action is to verify full system functionality (D) to ensure that all services are operating as expected after the failover. Documenting lessons learned (A) and establishing a plan of action (B) are important steps but should occur after confirming the system is fully operational. Identifying the problem (C) was already completed when the administrator recognized the link issue.