CompTIA Cloud Essentials+ (CLO-002) — Question 7

A cloud administrator for an ISP identified a vulnerability in the software that controls all the firewall rules for a geographic area. To ensure the software upgrade is properly tested, approved, and applied, which of the following processes should the administrator follow?

Answer options

• A. Configuration management
• B. Incident management
• C. Resource management
• D. Change management

Correct answer: A

Explanation

The correct answer is A, Configuration management, as it involves maintaining and managing changes to software and systems, ensuring upgrades are tested and approved. The other options, while important in their own contexts, do not specifically address the need for managing software updates and changes.