CompTIA Cloud Essentials+ (CLO-002) — Question 68

A business analyst is reviewing documentation that outlines the agreement between an MSP and an organization. The documentation describes the SLAs, scope, deadlines, and costs. Which of the following is the business analyst reviewing?

Answer options

• A. Contract
• B. Statement of work
• C. Memorandum of understanding
• D. Request for proposal
• E. Standard operating procedure

Correct answer: A

Explanation

The correct answer is A, Contract, as it encompasses the legal agreement outlining SLAs, scope, deadlines, and costs. The other options, while related to project management and agreements, do not typically include all these elements in one document. For instance, a Statement of work (B) usually details specific tasks and deliverables, but not the overarching agreement.