CompTIA CASP+ (CAS-004) — Question 94

The Chief Executive Officer (CEO) of a small wholesaler with low margins is concerned about the use of a newly developed artificial intelligence algorithm being used in the organization's marketing tool. The tool can make automated purchasing approval decisions based on data provided by customers and collected from the Internet. Which of the following is MOST likely the concern? (Choose two.)

Answer options

• A. Required computing power
• B. Cost to maintain
• C. Customer privacy
• D. Adversarial attacks
• E. Information bias
• F. Customer approval speed

Correct answer: C, E

Explanation

The primary concerns are customer privacy and information bias. Customer privacy is critical as the AI processes personal data, which raises ethical and legal issues. Information bias can lead to unfair treatment based on skewed data, affecting decision-making and customer trust, while the other options are less directly related to the ethical implications of AI use.