CompTIA CASP+ (CAS-004) — Question 312

The general counsel at an organization has received written notice of upcoming litigation. The general counsel has issued a legal records hold. Which of the following actions should the organization take to comply with the request?

Answer options

• A. Preserve all communication matching the requested search terms.
• B. Block communication with the customer while litigation is ongoing.
• C. Require employees to be trained on legal record holds.
• D. Request that all users do not delete any files.

Correct answer: A

Explanation

The correct answer is A because preserving all communication that fits the requested search terms is essential for complying with the legal records hold. Option B is incorrect as blocking communication with customers is not a necessary or appropriate action. Option C, while important for overall compliance, does not directly address the immediate legal hold requirement. Option D may be prudent, but it doesn't specifically ensure compliance with the hold notice.