CompTIA CASP+ (CAS-004) — Question 113

An organization requires a contractual document that includes:
✑ An overview of what is covered
✑ Goals and objectives
✑ Performance metrics for each party
✑ A review of how the agreement is managed by all parties
Which of the following BEST describes this type of contractual document?

Answer options

• A. SLA
• B. BAA
• C. NDA
• D. ISA

Correct answer: A

Explanation

The correct answer is SLA (Service Level Agreement), which typically includes an overview of services, objectives, metrics for performance, and management of the agreement. The other options, such as BAA (Business Associate Agreement), NDA (Non-Disclosure Agreement), and ISA (Interconnection Security Agreement), serve different purposes and do not encompass all the required elements listed in the question.