CompTIA A+ Core 2 (220-1202) — Question 8

A user receives a new personal computer but is unable to run an application. An error displays saying that .NET Framework 3.5 is required and not found. Which of the following actions is the best way to resolve this issue?

Answer options

• A. Resolve the dependency through the "Turn Windows features on or off" menu.
• B. Download the dependency via a third-party repository.
• C. Ignore the dependency and install the latest version 4 instead.
• D. Forward the trouble ticket to the SOC team because the issue poses a great security risk.

Correct answer: A

Explanation

The correct answer is A because the 'Turn Windows features on or off' menu allows users to enable .NET Framework 3.5 directly from Windows settings, resolving the application's requirement. Option B is incorrect as third-party repositories may pose security risks or compatibility issues. Option C is not advisable since installing a newer version does not fulfill the specific requirement of the application for .NET Framework 3.5. Option D is irrelevant as this is a software dependency issue, not a security risk.