CompTIA A+ Core 2 (220-1202) — Question 51

A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

Answer options

• A. Run the latest OS security updates.
• B. Map the network adapter to the new software.
• C. Update the network adapter's firmware.
• D. Delete hidden network adapters.

Correct answer: D

Explanation

The correct action is to delete hidden network adapters, as these can cause conflicts with the installation of the new VPN software. The other options do not directly address the issue of existing network adapters preventing the installation and may not resolve the underlying problem.