CompTIA A+ Core 2 (220-1202) — Question 38

A user's new smartphone is not staying charged throughout the day. The smartphone charges fully every night. Which of the following should a technician review first to troubleshoot the issue?

Answer options

• A. Storage usage
• B. End of software support
• C. Charger wattage
• D. Background applications

Correct answer: D

Explanation

The correct answer is D, as background applications can significantly drain battery life by running processes and syncing data in the background. Options A and B are less likely to directly impact battery performance, while C, although relevant, focuses on the charging aspect rather than battery consumption during use.