CompTIA A+ Core 2 (220-1202) — Question 34

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the following tools should the technician use?

Answer options

• A. Event Viewer
• B. Task Manager
• C. Internet Options
• D. Process Explorer

Correct answer: A

Explanation

The correct answer is A, Event Viewer, as it logs system events and errors that can help identify why a service is failing. Task Manager (B) provides information about running processes but does not offer detailed logs. Internet Options (C) is unrelated to service issues, and Process Explorer (D) gives insights into process details but lacks the comprehensive logging that Event Viewer provides.