CompTIA A+ Core 2 (220-1202) — Question 146

A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software in order to remove a detected threat. The user has been clicking the "X" button in the window frame, but it always reappears. The pop-up includes an "OK" button to install the update and remove the threat. Which of the following should the user do next?

Answer options

• A. Click the "OK" button to install the update.
• B. Reinstall the Windows Operating System.
• C. Run System File Checker.
• D. Verify the current status and settings of protection measures.

Correct answer: D

Explanation

The correct answer is D because verifying the current status and settings of protection measures can help identify if the antivirus is functioning correctly and if updates are indeed necessary. Clicking the 'OK' button (A) may lead to installing unwanted software, while reinstalling the OS (B) is excessive for this issue, and running System File Checker (C) does not address the antivirus problem directly.