CompTIA A+ Core 2 (220-1202) — Question 144

A technician follows the proper procedure for malware removal on an infected computer. However, the technician is unable to remove all the malware and decides to reload the OS. Which of the following should the technician select?

Answer options

Correct answer: D

Explanation

A clean install is the most effective way to ensure that all malware is completely removed, as it reinstalls the operating system from scratch. The other options, such as OS repair and system restore, may not fully eliminate persistent malware, as they can preserve existing system files or states.