CompTIA A+ Core 2 (220-1202) — Question 129

A user logs in to a computer each morning and tries to print a daily report, but it will not print. The user calls the help desk, they change a setting, and the user is able to print that day but the same issue happens again the next day. Because the issue occurs every day, the issue gets escalated. Which of the following does the technician need to do so the user does not have to report the issue every day? (Choose two.)

Answer options

• A. Set the print spooler to have no dependencies.
• B. Set the print spooler recovery to take no action.
• C. Start the printer extensions and notifications service.
• D. Start the print spooler service.
• E. Set the print spooler to Automatic.
• F. Set the print spooler log-on to the user’s account.

Correct answer: D, E

Explanation

The technician should start the print spooler service (D) to ensure that printing tasks can be processed, and set the print spooler to Automatic (E) to allow it to start automatically with the system, preventing daily intervention. The other options either do not address the recurring issue or would not provide a permanent solution.