CompTIA A+ Core 2 (220-1202) — Question 125

A support technician receives a computer with a non-responsive touch pad. The touch pad does not appear to be physically damaged. Which of the following tools should the technician use to check the touch pad driver?

Answer options

• A. System Configuration
• B. Device Manager
• C. Event Viewer
• D. Local Users and Groups

Correct answer: B

Explanation

The correct answer is B, Device Manager, as it allows the technician to view and manage all the hardware devices and their drivers. Options A, C, and D are not suitable for checking device drivers; System Configuration is for system settings, Event Viewer logs events, and Local Users and Groups manages user accounts.