CompTIA A+ Core 1 (220-1201) — Question 155
A customer reports that internet browsing on their smartphone is fast at the beginning of the month but significantly slows down toward the end of the month. A technician examines the phone and finds multiple free cloud backup services running, with several gigabytes of personal data spread across each. Data availability is important to the customer. Which of the following is the best way to resolve the customer's issue?
Answer options
- A. Disabling all cloud backup services except one
- B. Installing an additional SD card for photos and videos
- C. Expanding the cache storage to consolidate data
- D. Configuring data synchronization only over Wi-Fi connections
Correct answer: D
Explanation
The correct answer is D because configuring data synchronization to occur only over Wi-Fi can prevent excessive use of mobile data, which often leads to slower internet speeds as the month progresses. Options A, B, and C do not directly address the issue of data consumption affecting internet speeds; they may help with storage, but they won't resolve the underlying problem of data usage impacting performance.